FAQ’s

Frequently Asked Questions

Homeowner Representation and Contractor Support

A public adjuster represents the property owner during an insurance claim, and works to hold the insurance company accountable to pay claims properly.
To make sure a fair settlement is reached, and handle the entire claims process for property owners and their contractors.
  • JPA increases claim payouts by an average of 1200%+
  • Experience Matters! JPA has been in business for over 10 years
  • Since 2021, JPA has helped over 1500 families with their insurance claims 86% of clients receive a Full Roof Replacement,
  • JPA's average roof claim settlement is $640 a square, which enables the property owner and their contractor to properly repair their property
  • First, there are zero out-of-pocket costs to have JPA represent you. JPA charges a contingency fee of 30%. In a declared emergency the fee isreduced to 10%. If the claim is signed from the beginning with JPA, the fee is 30% of the total RCV settlement, minus the deductible. If the claim has a prior scope, JPA charges the difference of the original ACV scope to the final RCV settlement scope, minus the deductible.
  • We don’t charge a fee on any payments received prior to JPA’s involvement.
Yes, but only 30% of the funds obtained. JPA stands by “no out-of-pocket costs” for the property owner.
JPA helps streamline the process by receiving the checks from the Insurance company and disbursing the funds directly to the insured’s contractor for a quick repair of the property.
JPA cannot guarantee a proper settlement, but 86% of the time a Full Roof Replacement is covered! The average sucess rate without a public adjuster is under 30%.
JPA represents the property owner their insurance claim, and supports contractors by reaching fair settlement for their clients, and providing consistent communication throughout the process.
Since JPA represents the homeowner, a conversation regarding potentially changing contractors would need to be between the homeowner and contractor. However, JPA understands the work and time contractors invest with their clients, and will always work to ensure both parties have a successful experience.
JPA provides bi-weekly updates to their clients and contractors to ensure everyone is kept in the loop with the progress of the claim. JPA also has an amazing Communications Coordinator whose sole responsibility is to answer questions via phone/email at any time. JPA has a guaranteed response time of 24hours!
Unfortunately, this is a very common situation in the insurance claim world, but we have a great resource of attorneys that can effectively advance your claim toward settlement. JPA will reduce its fee to ensure you are not charged more than 40% total including litigation. No "out of pocket" costs for litigation.
There are many factors that affect the timeline of a claim - some claims are as quick as 30-60 days. Others may take 3-6 months to reach a settlement. Unless a claim goes to litigation, we feel confident in our ability to reach a settlement on most claim within 6 months

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